Estateducation Ventures Ltd (“We”, “Our”, “JaeVee”) are committed to protecting and respecting your privacy.
The JaeVee website is not intended for children and we do not knowingly collect data relating to children.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
We are a registered controller (ZA301480) with the ICO and responsible for your personal information.
We are incorporated under the laws of England & Wales, with the company number 10172481. Our registered address is Studio 9 Netherconesford, 93-95 King Street, Norwich, NR1 1PW. You may contact us at firstname.lastname@example.org or at our mailing address Studio 9 Netherconesford, 93-95 King Street, Norwich, NR1 1PW.
We may collect, use, store and transfer different kinds of personal information about you and process the following information about you:
If you fail to provide personal information to us where we need to collect it by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
We use different methods to collect information from and about you including through:
You may give us information about you by filling in forms on our website jaevee.co.uk, when you create an account with us, when you register or visit us in one of our venues or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our website, our subscribe to our service, search for a product, place an order on our website, participate in discussion boards or other social media channels on our website, enter a competition, promotion or survey, when you report a problem with our website or when you join any marketing scheme.
As you interact with our website, we may automatically collect the following information:
We work closely with third parties (including, for example, business partners, sub-contractors in technical, payment services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
We do not collect any special categories of personal information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
We use information held about you in a number of ways in the provision of our services as follows:
We use your personal information on the following bases:
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests, such as:
Generally we do not rely on consent as a legal basis for processing your personal information other than in relation to sending direct marketing communications to you via email. If you receive marketing communications from us and no longer wish to do so you may unsubscribe at the bottom of our marketing emails. For system messages, you can manage your preferences via your account on our platform.
We will get your express opt-in consent before we share your personal information with any company outside of Estateducation Ventures Ltd for marketing purposes.
You may receive marketing communications from us if you have requested information from us or purchased goods from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have opted in of receiving that marketing.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original legal basis.
If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites. The only exception is for the secure services we use. Examples include but may not be limited to:
Any personal information we hold about you is stored and processed under our under this policy, in line with the General Data Protection Regulations (GDPR) 2018.
We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in line with the General Data Protection Regulations (GDPR) 2018.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit. However, we use Secure Socket Layer (SSL) certificates to ensure your data is encrypted during transit.
Any data you send is at your own risk. We have procedures and security features in place to keep your data secure once we receive it. All data on our servers are fully encrypted.
We will only keep your personal information for as long as necessary to fulfil the purposes we collected it for.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means. We also take into account legal and regulatory requirements which require the retention of personal information for a minimum period of time, limitation periods for taking legal action, good practice and Estateducation Ventures Ltd’s general business purposes.
We do not transfer your personal data outside the European Economic Area.
You have certain rights under the European Union’s General Data Protection Regulations and other data protection laws in relation to your personal information. You can:
Please submit all requests to email@example.com. We will respond to your request within 3 business days.
Our website may contain links to other websites.
Please note that we have no control of websites outside the jaevee.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.