JaeVee's Cookie Policy

Effective: 5th July 2017

JaeVee puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site.

Cookies are used to:

  • measure how you use the website so it can be updated and improved based on your needs
  • remember when you are logged into our system

You’ll normally see a message on the site before we store a cookie on your computer.

Find out more about how to manage cookies.

How cookies are used on JaeVee

JaeVee

We use a session cookie to recognise when you are logged in to our system.

Name Purpose Expires
auth-identity To recognise a logged in user 1 week

Measuring website usage (Google Analytics)

We use Google Analytics software to collect information about how you use JaeVee. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information about:

  • the pages you visit on JaeVee
  • how long you spend on each JaeVee page

  • how you got to the site

  • what you click on while you’re visiting the site

We don’t collect or store your personal information (for example your name or address) so this information can’t be used to identify who you are.

We don’t allow Google to use or share our analytics data.

Google Analytics sets the following cookies:

Universal Analytics

Name Purpose Expires
_ga This helps us count how many people visit JaeVee by tracking if you’ve visited before 2 years
_gid This helps us count how many people visit JaeVee by tracking if you’ve visited before 24 hours
_gat Used to manage the rate at which page view requests are made 10 minutes

Google Analytics

Name Purpose Expires
_utma Like _ga, this lets us know if you’ve visited before, so we can count how many of our visitors are new to JaeVee or to a certain page 2 years
_utmb This works with _utmc to calculate the average length of time you spend on JaeVee 30 minutes
_utmc This works with _utmb to calculate when you close your browser when you close your browser
_utmz This tells us how you reached JaeVee (for example from another website or a search engine) 6 months

You can opt out of Google Analytics cookies.

Intercom

We use Intercom to provide a live chat service for our entrepreneurs (users). Intercom sets a cookie when you access our system.

Name Purpose Expires
intercom-id This is a randomly generated string that enables us to track a users behaviour on our system 20 years

Stripe payments

We use Stripe to provide payment services on our system. Stripe sets cookies when you visit our system.

Name Purpose Expires
__stripe_mid Randomly generated session for recognising a client 1 year
__stripe_sid Randomly generated session for recognising a client 1 year

YouTube videos

We use YouTube to provide videos on some pages of the site. YouTube sets cookies when you visit one of these pages.

Name Purpose Expires
_use_hitbox This is a randomly generated number that identifies your browser When you close your browser
VISITOR_INFO1_LIVE Lets Youtube count the views of embedded Youtube videos 9 months